STANDARD CONDITION OF SALE

1. General - PRIMME Company, Inc., a New Jersey Corporation, by accepting an order will comply with all applicable and applicable Federal, State of NJ and local laws and regulations. Out of State taxes will not be collected or paid. Notice is hereby given to the buyer that the uniform conditions of sale contained herein will apply to all orders. These conditions of sale supersede all others that might be on the buyer's order form. All prices are subject to change without notice. Please call for latest pricing.
2. Deliveries - Every effort will be made to fill orders within the time frame promised, and PRIMME expects to keep such promises unless prevented by inability to procure materials, strikes, fires, accidents, or other uncontrollable causes. We expect to maintain an adequate number of each machine or instrument in stock, however, delivery is subject to availability and prior sale.
3. Shipment - When ordering, the Buyer should explicitly state the method of shipment preferred. Check with your transportation manager, since some companies have pre-arranged preferred shipping carriers. In the absence of shipping directions, PRIME will use discretion in method of shipment. Selection of carrier will be made by service availability and a determination of safe and reliable delivery. Shipment will be insured to is full value at your expense.
4. Terms of Payment - PRIMME accepts MasterCard, Visa and American Express. Invoiced orders are due Net 30 days after date of invoice. In certain cases, at the discretion fo PRIMME, terms will be C.O.D.
5. Warranty - PRIMME warrants to the original buyer that all instruments and machines are free from defects in the material and workmanship under normal use and service for a period of three (3) years, providing that PRIME's obligation under this warranty shall consist exclusively of repairing or replacing, free of charge, F.O.B. PRIMME factory. Under no circumstances shall PRIMME be liable for loss of profits or any other direct or indirect costs, expenses, losses or damages or reported to have arisen out of the use of the equipment.
6. Returns - Returned goods are subject to a restocking charge. Under no conditions are items to be returned without first obtaining a PRM # (Return Merchandise Authorization Number) from PRIMME Company. PRIMME may refuse delivery of items returned without authorization. Call our Customer Service Department for this number at (888) 720-6995.
7. Cancellations - Orders may be cancelled by the Buyer only upon written notice, and upon payment to PRIMME of reasonable and proper cancellation charges. If you are unsure of the application, please discuss the matter with your customer service representative.
8. Breakage and Damage - All items are sold F.O.B. PRIMME (unless otherwise specified), and PRIMME's responsibility ends upon delivery to carrier. All claims for shortage, breakage, or other discrepancies, should be filed immediately upon receipt of delivery to the transportation company. A copy of this notice should be delivered to PRIMME within 5 days of receipt.
   
   Instructions in Case of Breakage, Damage, Shortage or Incorrect Shipment.
   

   United Parcel Service (UPS) / Federal Express (FedEx)

   1. Immediately bring it to the attention of the driver.
   2. Contact the local office regarding damage.
   3. Retain container and packaging.
   4. Each office had different methods of handling these occurrences and will notify you of their procedure.
   5. Notify us by telephone at 888.720.6995.

   Freight or Truck Delivery

   1. Immediately bring it to the attention of the driver.
   2. Notify your local agent of the transportation company immediately requesting examination.
   3. Hold damaged goods with container and packaging until examining agent has made an inspection report.
   4. File claim directly with carrier after inspection has been made. If claim has been denied, contact shipper and explain fully the details. Call us if we can be of assistance.
   5. Notify us by telephone at 888.720.6995.

   Parcel Post Shipment

   1. Bring damaged items to the attention of the Post Office, ask them for instructions as to inspection, etc. Retain container and packaging for this purpose.
   2. Notify us by telephone at 888.720.6995.
   3. Post Office will contact us regarding claim at which time we shall ship the replacement item.

   Shortage

   1. Recheck contents of box against quantities shown on Delivery receipt (packing slip). The apparent shortage may have been written up as an intentional short shipped item.
   2. Inspect closely all packing materials as small items may have been overlooked in packing material.
   3. Notify us by telephone at 888.720.6995.

   Incorrect Shipment

   1. If items received does not correspond to the Buyer's order, notify one of our customer service representatives at 888.720.6995 for instructions.